Text me for a quote
I believe in a firm price, not a huge price range. Clear photos and a few details help me understand what you have and what you need. Send me the information below, and I’ll let you know if I need anything else before I can give you a firm written quote.
Text me at (510) 209-8317. You’ll reach me, Ben, the owner and locksmith.
Here’s what I need
Your city.
A short description of what you need or what is happening.
When you would like help.
Photos of your locks from the angles shown below.
If you already bought a smart lock, its brand and model. If you’re still choosing, send me the model or a link.
Not sure what kind of lock you have or which photos to send? Send what you can, and I’ll help you work it out.
Photos to text me
If your door opens normally, these three views help me see what you have before a repair, rekey or installation. You don’t need to take the lock apart.
1. Outside
2. Inside
Show me the inside knob or handle and deadbolt. Include the door edge if the door opens normally.
3. Door frame
Show me the plates where the latch and deadbolt enter the door frame.
Use these examples to match the angles. Your hardware may look different. Tap a photo to enlarge.
Locked out?
Send what you can see from outside—you don’t need inside or door-frame photos. In Fremont, Newark or Union City, call me to check availability.
A few extra details, if they apply
If I’m working on several locks or doors, tell me how many.
If you would like extra keys with your service visit, tell me how many you need.
For a smart lock, let me know if you would like help with setup and learning how to use it.
If your door has locks at several points along its edge, send me a photo of the whole door and the full door edge if it opens normally. A photo of any visible brand or part-number label is helpful, too.
Before work begins
If I need to inspect the hardware or confirm which parts are needed before I can quote the job accurately, I’ll explain that first. I’ll tell you the total before any work starts.
I work on homes and businesses. No automotive lock or key work. Extra keys are available with a service visit; no standalone key duplication.
Show me the lock and handle together from outside. Include the door edge if the door opens normally.